No matter what you need, there probably are hundreds of
"off-the-shelf" products available, most of which provide the
basic features needed to get started and maintain an adequate level of
service or performance. This is a cookie-cutter approach that tends to
squeeze your needs into a pre-packaged solution.
Our philosophy is the exact opposite: we
design the solution after we have a full understanding of the business
requirements. Company culture, internal personnel, your market,
competitive landscape, etc. are all very important variables that have
shaped your business philosophy for years. There's absolutely no reason
these considerations shouldn't be incorporated into the applications you
use.